Customer Service Officer Jobs in Abu Dhabi | Motor Insurance | Native Arabic Speaker

Job Description

Customer Service Officer jobs in Abu Dhabi are currently available for native Arabic speakers with experience in motor insurance. We are looking for a dedicated professional to join our team and take ownership of a specialized role within our motor insurance operations. If you are a native Arabic speaker with strong customer service skills, this is an excellent opportunity to advance your career.

We are seeking a Native Arabic Speaking Customer Service Officer to join our motor insurance team in Mussafah, Abu Dhabi. The successful candidate will be responsible for handling motor insurance policy issuance, renewals, and endorsements, managing customer inquiries, and ensuring accurate documentation. This role requires strong communication skills, attention to detail, and the ability to liaise effectively with insurers and internal teams. The ideal candidate will have experience in motor insurance operations and a commitment to delivering exceptional customer service.

If you are seeking Customer Service Officer jobs in Abu Dhabi with a reputable organization, this role offers the opportunity to work in a dynamic environment. The ideal candidate will be a native Arabic speaker with strong knowledge of motor insurance processes, policy issuance, and renewals. Candidates who can join immediately are preferred.

Job Details

• Position: Customer Service Officer – Motor (Native Arabic Speaker)
• Company: Al Aabdi Holding
• Location: Mussafah, Abu Dhabi, UAE
• Employment Type: Full-time, Permanent
• Salary: Not disclosed
• Joining: Immediate (preferred)

Key Responsibilities

• Handle motor insurance policy issuance, renewals, and endorsements accurately and efficiently.
• Manage customer inquiries, provide quotations, and process documentation in a timely manner.
• Liaise with insurers and internal teams to ensure smooth policy processing and issue resolution.
• Ensure accurate data entry and maintain up-to-date records in the system.
• Perform timely follow-ups on pending policies, endorsements, and customer requests.
• Support claims coordination when required, ensuring seamless communication between departments.
• Provide exceptional customer service to clients, addressing inquiries and resolving issues professionally.
• Ensure compliance with company policies and insurance regulations.

Requirements

• Native Arabic speaker with excellent verbal and written communication skills in Arabic and English.
• Proven experience in motor insurance operations, including policy issuance, renewals, and endorsements.
• Strong knowledge of motor insurance products, processes, and documentation.
• Experience liaising with insurers and handling customer inquiries effectively.
• Excellent attention to detail and accuracy in data entry and documentation.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Candidates who can join immediately are preferred.
• Location: Mussafah, Abu Dhabi, or willingness to commute/relocate.

Skills & Experience

• Proven experience in motor insurance customer service or policy administration.
• Strong understanding of motor insurance products, endorsements, and renewal processes.
• Excellent communication and interpersonal skills to interact with clients and insurers.
• Proficiency in insurance management systems and Microsoft Office applications.
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
• Strong problem-solving skills with a customer-focused approach.
• Experience in claims coordination is an advantage.

About the Company

Al Aabdi Holding is a reputable organization with a strong presence in the UAE, committed to excellence in insurance and customer service. The company values professionalism, accuracy, and a customer-first approach in all its operations. For those seeking Customer Service Officer jobs in Abu Dhabi, Al Aabdi Holding offers a supportive work environment where dedicated professionals can grow and contribute to the motor insurance division’s success.

How to Apply

If you meet the qualifications and are ready to take on a new challenge, please send your CV and Apply Now. Only shortlisted candidates will be contacted. For more opportunities, visit our jobs in Dubai page to explore other vacancies. You can also view more details on LinkedIn or search similar roles on Indeed.

Disclaimer

This job information is published for informational purposes only. We are not a recruitment agency and do not collect CVs. Always verify the employer before applying.