Customer Service Executive Jobs in Abu Dhabi 2026 – Freight Forwarding Role

Job Description

Customer service executive jobs in Abu Dhabi are essential roles in the logistics and freight forwarding industry. These executives ensure smooth coordination of shipments. They also maintain strong client relationships. This opportunity is ideal for professionals with experience in freight forwarding. They should be able to manage customer communication. Additionally, they must efficiently handle shipment processes and documentation.

We are currently hiring a Customer Service Executive to join a leading freight forwarding company in Abu Dhabi. Customer service executive jobs in Abu Dhabi need professionals to handle client coordination. They must also manage shipment processes and ensure smooth communication between all stakeholders. The selected candidate will play a key role in maintaining service quality and ensuring customer satisfaction.

The Customer Service Executive will be responsible for coordinating shipments across air, sea, and land freight. Customer service executive jobs in Abu Dhabi involve managing documentation, tracking shipments, and ensuring timely delivery of goods. This role requires strong organizational skills and the ability to handle multiple shipments and client requests simultaneously.

In addition, the candidate will communicate with clients, resolve inquiries, and ensure all logistics processes are handled efficiently. Customer service executive jobs in Abu Dhabi require professionals who can work under pressure. They must maintain accuracy. They should also provide excellent customer service in a fast-paced logistics environment.

This position offers a great opportunity for professionals to grow their careers in the logistics and freight forwarding sector. They will gain hands-on experience in shipment handling and customer service operations.

Job Details

• Position: Customer Service Executive
• Company: Abreco Freight
• Location: Abu Dhabi, UAE
• Employment Type: Full-Time
• Salary: Not disclosed
• Joining: As per company

Key Responsibilities

• Coordinate with clients for shipment handling and updates
• Manage freight shipments via air, sea, and land
• Prepare and maintain shipping documentation
• Track shipments and ensure timely delivery
• Handle customer inquiries and provide solutions
• Coordinate with internal teams and logistics partners
• Maintain accurate records of shipments and clients

Requirements

• 2–5 years of experience in freight forwarding
• Experience in Abu Dhabi logistics market preferred
• Strong communication and interpersonal skills
• Good organizational and multitasking abilities
• Knowledge of shipping documentation and processes
• Ability to work under pressure and meet deadlines
• Customer-focused mindset

Skills & Experience

• Freight forwarding and logistics coordination expertise
• Strong customer service and communication skills
• Documentation and shipment tracking knowledge
• Problem-solving and multitasking abilities
• Team coordination and operational support skills

About the Company

Abreco Freight is a logistics and freight forwarding company based in the UAE. It provides comprehensive shipping solutions across air, sea, and land. The company focuses on delivering reliable and efficient logistics services while maintaining strong relationships with clients and partners.

How to Apply

If you are interested in customer service executive jobs in Abu Dhabi, send your updated CV, and Apply Now. Explore more opportunities on jobs in Dubai. You can also apply via LinkedIn.

Disclaimer

This job information is published for informational purposes only. We are not a recruitment agency and do not collect CVs. Always verify the employer before applying.